Please review our frequently asked questions. This is the fastest way to solve most problems.
Frequently Asked Questions
General FAQ's About Company
Is Limitless Focus Made in An FDA-Compliant Facility?
Yes! Our facility is fully FDA compliant. Each batch of Limitless Focus is made in an FDA compliant and GMP (Good Manufacturing Processes) compliant facility.
Shipping & Order FAQ's
What countries do you ship to?
Currently we ship to all countries excluding Japan.
If you have specific questions about shipping to your country please contact us.
Can I modify or cancel my order?
Please send an e-mail to [email protected] within 1-2 hours of placing your order if you wish to modify or cancel your order. Your order can only be modified or canceled if it hasn’t been shipped yet. Our support team will assist you in modifying or canceling your order and issuing a refund where necessary.
How can I track my order?
You will receive an email with tracking details when your order has been processed and shipped.
I did not receive my package
Tracking for internationally shipped packages may take 2-3 weeks to update. Local post-processing can be slow sometimes. If your package gets lost/seized/damaged, we would happily send a replacement free of charge or issue a refund.
If your package shows delivered, please wait 24-48 hours as this is a common USPS software issue.
My package is stuck in customs
We provide a delivery guarantee, if your package gets confiscated, you can request a refund or for your package to be reshipped free of charge.
Please note that the customs process can take up to 30 days.
My package is damaged, lost, or incorrect
Reach out to us with photographic evidence so that we can offer a refund or reship your product.
Payment Methods FAQ's
What payment methods do you accept?
We accept all major credit cards, Google Pay, and Apple Pay.
